| CASE STUDY

Love, Little Rock

How Saying “No” to Amazon Led to a Lasting Relationship

In September 2017, Amazon announced it would open a second headquarters. The announcement promised thousands of new jobs and at least $5 billion in new construction. Cities across the country were doing everything they could to lure Amazon and the resulting economic boom, however Little Rock took a different approach.

Love, Little Rock logo

While everyone was saying “yes” to Amazon, Little Rock decided to politely say, “no.”

Campaign billboard examples

Aerial banner in Seattle, Amazon Headquarters location

Leveraging All the Attention

Instead, we created an economic development campaign showcasing what Little Rock has to offer and leverage all the attention that Amazon created during the selection process. We knew that site selectors would be watching the day all the RFQs were turned in.

The “Break-up” Strategy

Stone Ward quickly came together and created “Love, Little Rock” in just two weeks. The creative strategy centered on a first person, tongue in cheek “break up” letter to Amazon insisting, “It’s not you, it’s us,” while showcasing all the benefits Little Rock can offer – just not to the scale Amazon was asking for as home to HQ2. All campaign elements centered around the break-up letter that ran October 19, 2017 (RFP deadline) in the Washington Post, owned by Amazon CEO Jeff Bezos. Our media team coordinated and worked with outdoor vendors to donate outdoor space throughout the city as well as purchasing an aerial banner that flew over the Amazon headquarters in Seattle.

“It’s not you, it’s us.”

The Washington Post, Full-page Ad
The Washington Post, Full-page Ad
Love, Little Rock Announcement Press Conference Photos

Love, Little Rock Announcement Press Conference

Results that Little Rock Loved

The integrated campaign went viral and surpassed all expectations, earning national media coverage and major impressions. Since the launch, Amazon committed to more than 6 million square feet of new construction, representing over $500 million in investment. Today, the company employs over 5,500 people across four facilities in Little Rock, with additional growth underway. Saying no so cleverly got us noticed by Amazon and other site selection consultants—and made a lasting impact on the region’s economy and city pride.

Love, Little Rock Ad Headlines

“Brilliant. (It) taught us all a lesson we needed.”

— Inc.

We provided these services for Love, Little Rock:

  • Strategy
  • Media
  • Social Media
  • Public Relations
  • Creative
  • Digital
  • Activation